UN Information Systems Assistant Job Vacancy in New York, USA

Job Title: INFORMATION SYSTEMS ASSISTANT, G6

Department/ Office: Office of Central Support Services

Duty Station: NEW YORK

Posting Period: 24 January 2013-23 February 2013

Job Opening number: 13-IST-DM OCSS-26249-R-NEW YORK (R)

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Organizational Setting and Reporting

The post is located in the Office of the Chief, Travel and Transportation Section (TTS), CAS/FCSD/OCSS.

Responsibilities

• Under the direct supervision of the Chief, Travel and Transportation Section, the incumbent will be responsible for the following duties:
• Participate in and oversee the planning, specification, design, development, testing, debugging, implementation, training and support of all new computer systems and upgrades to existing systems using UN established standards for IT technologies, programming languages and tools.
• Independently liaise with users to define and specify requirements for these systems.
• Provide full range of technical assistance and team supervision in the areas of server, desktop and application; operations, administration and support.
• Undertake complex troubleshooting of computer systems.
• Liaise with the Office of Information and Communications Technology (OICT) and software vendors for maintaining the efficient and reliable operation of server systems and off the shelf software.
• Ensure 24x7 operations and monitoring of assigned systems.
• Identify the need for new systems or re-engineering of existing systems to meet the changing needs of the Section.
• Forecast the ICT budgetary needs of the section and manage funds allotted for ICT use.
• Write and maintain the documentation of systems pertinent to operations and system administration.
• Provide guidance to new/junior staff. Act as an IMIS security liaison officer and as a technical resource to management.
• Perform ad-hoc related duties as required.

Competencies

Professionalism:

• Knowledge of organizational information infrastructure including hardware, software and application systems.
• Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems.
• Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources.
• Shows Ability to respond to changing requirements and assignments.
• Demonstrated ability to apply good judgment in the context of assignments given.
• Ability to plan own work, to work independently and effectively under stress, to prioritize and undertake multiple tasks within limited deadlines.

Creativity:

• Actively seeks to improve programmes or services.
• Offers new and different options to solve problems or meet client needs.
• Promotes and persuades others to consider new ideas.
• Takes calculated risks on new and unusual ideas; thinks 'outside the box'.
• Takes an interest in new ideas and new ways of doing things.
• Is not bound by current thinking or traditional approaches.

Teamwork:

Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Builds consensus for task purpose and direction with team members. Supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education

High school diploma or equivalent. Supplemental courses/technical certificate in relevant technologies and software systems are desirable.

Work Experience

A minimum of 7 years of progressive work experience in information systems analysis and programming, including practical experience in systems administration and maintenance, software development, technical writing or related area is required. Experience of user support on IMIS is desirable. At least 4 years' hands-on programming experience on 3 or more of the following technologies is required: Ruby on Rails, dotNET, Transact-SQL, Classic ASP, SAP Experience in PRINCE2 Project Management methodologies is desirable. Prior work experience in international organizations is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required. Knowledge of another official UN language is an advantage.

Assessment Method

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Recruitment for this position is done on a local basis, whether or not the candidate is a resident of the duty station.

Passing the Administrative Assessment Support Test (ASAT) at Headquarters or an equivalent recognised locally-administered test at a United Nations Office is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat.

United Nations Considerations

The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK ACCOUNTS.

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Closing Date: Saturday, 23 February 2013