MDU Communications (USA) Inc. is a leading full service provider of premium communication/information services, including DIRECTV® digital satellite television, private cable television services and high-speed (broadband) Internet access, exclusively to the United States multi-dwelling marketplace.
MDU seeks a part-time Collections
Representative for its corporate office located in Passaic County, NJ.
The successful candidate must be, highly detailed, motivated, and possess
strong communication skills.
Job
Summary:
This position will work closely with the Accounting
Supervisor and other collection/billing support staff and will be responsible for
handling outbound and inbound collection calls, customer account
reconciliations, preparing/mailing collection notices, ongoing monitoring of
Accounts Receivable.
Essential Duties and Responsibilities include, but
not limited to the following:
·
Secure payments on delinquent accounts by means of telephone, e-mail or
written correspondence.
·
Reduce over 60-day balances.
·
Manage a high volume of outbound and inbound calls.
·
Update customer information for auto pay.
·
Document collection notes in A/R system.
·
Update customer information regarding changes to billing information.
·
On-going monitoring of accounts receivable.
·
Support the needs of the department as needed.
·
Other tasks & responsibilities as assigned.
Education/Experience:
·
1-3 years related experience preferred.
·
Strong focus on customer service.
·
Highly detailed and motivated person.
·
Strong communication a skills.
·
Microsoft Office - Proficiency in Excel required.
Rate/Work Schedule:
·
$15.00 per hour plus monthly commission on achieving
goals. Evenings and Saturdays.
(Mon – Thurs: 5:30 pm – 9:30 pm, Saturday: 12 pm – 4 pm).
Average 20 – 24 hours per week.
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