Sunday, 10 February 2013

Securitas Security Services USA Security Operations Manager Job Vacancy in USA





Securitas Security Services USA, Inc. is the largest provider of security officer services in the United States. Securitas USA affiliated companies are market leaders in providing security solutions, including uniformed security officers, consulting & investigations, and security systems integration. More than 80% of the Fortune 1000 are Securitas clients serviced by over 600 branch office operations throughout the U.S., with approximately 100,000 employees. U.S. revenues in 2005 were over $3 billion. Securitas USA is the result of the combination of the businesses of many legendary U.S. security firms - most notably, Pinkerton's Inc. (founded in 1850) and Burns International Security Services (founded in 1909). The three dots on our logo represent our values, "Integrity, Vigilance, and Helpfulness" and are qualities our employees are proud to demonstrate daily. EOE M/F/D/V
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Security Operations Manager

 Job Purpose:
This Security Service Center Manager position will be a 40 hour per week, Monday-Friday, Securitas position and will report to the SSC & Access Control Group. The position will be responsible for managing a global command center and the daily operations conducted by the staff.  This position is located in Cambridge, MA.

Required Skills/Qualifications:
  • Ability to understand a global presence and the business to apply with the capabilities of the SSC.
  • Responsible for hiring/training/departing with SSC staff and evaluation of on the job performance.
  • Technical understanding and development with software, applications and system enhancements.
  • Provide weekly/monthly/quarterly reports and updates to senior management.
  • Develop and manage monthly written drills for SSC related areas of improvement. 
  • Work with security platforms to integrate programs with command center environment.
  • Maintain updates of documentation, processes, policies and standard operation procedures.
  • Establish interaction with ALL SSC Analysts through frequent communication.
  • Ensure that all reports, records, duty logs and other materials are submitted by security personnel.
    • Provide final approval of the same.
  • Manage the enforcement of Security rules and regulations.
  • Ability to make confident decisions and assessment on global incidents that impact the business.
  • Participate in weekly meetings concerning systems, project management, operations and able to communicate findings of such meetings to the staff.
  • Liaison with local, state and federal agencies and build relationships with the private sector of security.
  • Counsel, advise, motivate and when necessary, discipline personnel assigned to the account according to the Securitas Corporate Human Resources policies and procedures.
  • Must maintain highly confidential atmosphere within the room and insure that information is not disseminated to other except on a need to know basis.
  • Provide tours, maintain clean and organized environment of the SSC.
  • Excellent written and communication skills. Ability to interact with senior management effectively.
  • Travel may be required and other duties/projects as assigned.

Experience desired:
Preferred BA/BS
At least 2 year experience in a CommandCenter environment
3-5 years experience in the Security or work related field.
2 years of supervisory or leadership experience
Proficient in MS Office products including Word, Excel, PowerPoint, and Outlook
ProWatch, Network Client, PPM, web applications, and technical support experience a plus.
Working knowledge of security policies and standard operating procedures
24/7 availability and access is required

If interested or have questions, please send an email to William Seward, William.Seward@securitasinc.com

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