IMF IT Project Manager Job Vacancy - Print Services (Recruitment Mission to The Middle East and North Africa), Washington

The International Monetary Fund (IMF) is planning a Global Recruitment Mission to The Middle East and North Africa during the month of December 2011. Candidates who are citizens or local nationals of this region are particularly encouraged to apply on the IMF JobLink website, along with all other candidates. Only shortlisted candidates will be contacted for the interviews. 

Job Summary

 

As a member of the Client Services Division of the Technology and General Services (TGS) Department, the successful candidate will strategically position and holistically manage the IMF's printer, copier, facsimile, and scanner environment to provide high quality value for money print products and services within the IMF. The printer environment includes a centralized on-site print shop for production of the Fund's official documents, publications, and other materials for internal and external distribution. This position operates with relatively high-level autonomy and requires making decisions on matters that involve day-to-day management and execution of the work plan, business relationships, performance management of vendor contracts, and the implementation of the team-led projects supporting the initiatives of TGS.

 

This position is responsible for ensuring the accuracy of all Service Provider charges, department charge-back expenses, and is directly responsible for providing regular IT financial reporting, including budgeted vs. actual expenses, forecasts, and financial trend analysis. He/She will work with staff at all levels and collaborate closely with the Project Management Office, Procurement, the Budget Team, other IT Teams, and major stakeholders throughout the IMF.

 

Duties and Responsibilities

• Serves as owner and champion of the Print Services Team's mission to provide quality, cost-competitive print products and services to the IMF.
• Provides leadership and managerial oversight to a complex, multifaceted print services work program, defining goals, priorities, requirements, and key performance indicators
• Sets and communicates strategic direction, including technology and new product planning and implementation.
• Manages administrative and capital budgets in accordance with guidelines, including input to reporting tools and participates in quarterly financial reviews.
• Leads and coordinates the preparation of audit responses and other requests for data from IMF management.
• Provides leadership, guidance, coaching, and motivation to direct report staff.
• Fosters and supports a highly motivated client service-oriented vendor workforce through contracts supported by an appropriate technical environment capable of delivering best-in- class customer service and quality print products and services.
• Plays a key role in support of the organization's sustainability effort as it relates to environmental footprint and sustainability of printing and paper use.
• Establishes strong business relationships with key users, vendors, and other stakeholders.
• Leads and oversee a diverse team of talented, service-oriented professionals with in-depth knowledge of the printing industry .
• Monitors quality, value, and ensures continuous improvement.
• Fosters a safe work environment by establishing, implementing, and ensuring compliance with safety standards.
• Designs, develops and produces reports to quantify work efforts including vendor performance, achieved savings, work allocation, productivity, service levels, innovation, and trends.
• Identifies, develops and implements improved products and services as appropriate to meet institutional needs.
• Implements and monitors improvement goals, including identifying, conducting, and reporting appropriate benchmarking at regular intervals.
• Assures TGSIC's compliance and consistency with the IMF's legal, procurement, and contractual policies and procedures.

Skills

• Familiarity with a broad range of technologies supplemented by in-depth knowledge in specific areas of relevance.
• Ability to quickly grasp how new technologies work and how they might be applied to achieve business goals.
• Analytical skills that enable synthesis of inputs from many sources and allow for strategic thinking and tactical implementation.
• Interpersonal skills that create openness and trust among colleagues.
• Facilitation and conflict management skills that enable effective working relationships.
• Verbal and written communications skills that are compelling, convincing, and reassuring and skills that articulate complex technical ideas to non-technical stakeholders.
• Financial and process skills: an understanding of financial practices and goals including drivers of process costs, ability to work with suppliers to ensure effective cost solutions and agreed upon service level agreements.
• Demonstrated ability to assess needs, creatively approach solutions, decide and influence appropriate courses of action.
• Demonstrated ability to manage a large budget and exercise fiscal responsibility

Experience

• Managing a large printer/copier/scanner/facsimile fleet and an in-house print production environment.
• Establishing and maintaining Contractual Service Agreements, financial analysis, cost accounting, cost models, cost allocation processes, and chargeback processes.

Qualifications

 

Advanced university degree in computer science, engineering, business or related field of study or equivalent, plus a minimum of four years of relevant professional experience; or a bachelor's degree in computer science or a related field of study plus a minimum of 10 years of relevant professional experience, is required.

Click Hereto Apply

Closing Date: Monday, 16 January 2012